A family complains about telemedicine call

The new technology uses robots to deliver a live video conference call with a doctor. Kaiser Permanente said the machine did not replace previous conversations including delivery of initial diagnosis.

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21 thoughts on “A family complains about telemedicine call

  1. I'm not going to lie, if that robot with a dr on a screen rolled into my room, it would definitely freak me out. Maybe I'm just weird about robots, but nope robots aren't for me and I would be off to another hospital.

  2. I can see from the overall majority of the comments, everyone feels about the same. I was scratching my head trying to understand what exactly left them scarred. I understand the importance of compassion in these cases. However, I can see if the doctor was dressed as crusty the clown and throwing confetti while delivering the news. I hope the family doesn't try to make this into some legal issue.

  3. It's sad when someone dies like this but I wonder how they would have felt with a phone call? or a letter? They already knew he was going to die and they knew that he had lung problems…. I feel sorry for the man but his family are a bunch of morons that are trying to profit from his death.

  4. Scarred for life because news of their relatives impending death was delivered remotely rather than in person? Are you kidding me? Nothing but greedy people trying to cash-in on their relatives death!

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