Critical shortage of 911 operators across the nation l GMA

48 thoughts on “Critical shortage of 911 operators across the nation l GMA”

1. My mom has been a 911 dispatcher for 29 years. Explore what has happened to their benefits and salaries and THEN you’ll have your answer. 🤬

2. Pay the people what they are worth. Stop treating them like they are line cooks at BB a local fast food restaurant. Cities, companies, and agencies curious, If there was a National walk out, what would you do? Oh and I’m 22 years behind the console, plenty of time to have seen a lot of things that need improvement. But y’all never listen.

3. Pay a livable wage and decent benefits and this wouldn't be a problem. I make decent now but it took me 24 years to get to that point….

4. Most dispatchers only last 2 years in the profession. I lasted 34 years. To be truly qualified, it takes more than 1 year of training. Not only do you take training courses, you have to become CPR certified, Medical Dispatch certified, you are put with a trainer who should document everything, you learn about the varyious types of liability, just to name a few things. You start out answering non-emergency calls (oftentimes emergency calls come in on non-emergency lines), you “graduate” to taking 911 calls. You cross train in Police,Fire,and EMS dispatching, teletype,and anything else your agency requires. Typically, shifts are 12.25 hours, oftentimes there is mandatory overtime and callback. You eat at your work station, you have to get permission from your supervisor to use the bathroom—I had a supervisor who once denied me this and then told me to “make it quick”….Really??!! You are not considered part of the Public Safety umbrella yet you have to be there during snowstorms,hurricanes,etc. if you have kids, you miss out on so much. Callers cuss you out, you are guaranteed PTSD. Imagine listening to someone being shot, handling a call where someone found a spouse hanging, giving CPR instructions to a parent to perform on a child, not being able to take a couple minutes to get it together because there are more calls to answer. Imagine working for an agency that dealt with a terrorist attack (I did)…imagine having a spouse who is a first responder (I did). Imagine barely getting five hours sleep only to have to wake up and do it all over again. Imagine driving home and dozing off while driving (I did) or worse, getting into an accident. Imagine the only break you get is to run to the bathroom and “make it quick”… you work 24/7,365…. Holidays, family functions, weekends off —say goodbye to that.
   With all that said, there are positives. Until you’ve sat in the chair as a calltaker and dispatcher, stop your Monday morning quarterbacking. Place Emergency Communications Centers under the Public Safety umbrella. Those dispatchers are truly the first in a line of first responders.
   I loved my job.
   💛 #IAM91

5. Dispatchers definitely need first responder classification and better pay.

6. 🤣🥴👏🏻👏🏻💉🇨🇳

7. Perhaps, just perhaps we continue to classify 911 dispatchers as what they are, "FIRST RESPONDERS." Then we work on getting them better pay, access to better mental health services to handle PTSD that is a direct result of dealing with other people's traumas. This is a job class that continues to be under and misrepresented and misunderstood. Just like other first responders, not everyone can do this job and the continued undervaluing of those that dedicate their lives to helping those in their worst moments takes its toll. This is a profession that requires 24/7/365 staffing but is not regarded as anything more than clerks by most states and people.

8. MAYBE DONT FIRE PEOPLE WHO DONT GET VACCINATED. FUCKING RETARDS

9. Start paying people what they worth

10. There should never be any wait time because time is something that is critical

11. Then stop forcing vaccines on people 🤡✌🏼🤣

12. There is going to be a shortages at every level in society, thanks to the fake Bidens horrific policies. No worries they will just hire illegals to do the jobs.

13. These people save more lives than surgeons do. Double or triple their pay and treat them well. You have the money, Damn!

14. Guess some people actually do want a living wage.

15. Probably due to the vaccine mandate

16. They are useless anyway, response time is a joke. That's why I carry a sword & a 9mm❕

17. Stop forcing people to take the vaccine then. Our freedom!!!

18. Also ppl don't have the compassion these days to take a job like that anymore, I mean cmon ppl are so sensitive nowadays ppl can't mentally handle these kinds of jobs today.

19. Easy fix,
    STOPPED THE MANDATES
    STOP THE TYRANNY

20. Let us carry guns coast to coast

21. I give high respect to 911 dispatchers who works hard and have patience.

22. you mean there is a shortage of Call Tankers and NOT dispatchers, dispatchers talk on the radio and not everyone knows how to use the radio/radio etiquette. Callers takers start at the bottom….

23. Maybe if you stop making it mandatory to be injected with an experimental vaccine, there would not be a shortage of first responders and dispatchers.

24. The Great Japanese Empire is a great emperor country.
    China is running too wild in the international community these days.
    Therefore, Japan must start an all-out war with China and recapture Taiwan and mainland, which were Japanese territories during the militaristic era. Behind Japan is the United States. Prime Minister Kishida must forcibly recruit all young people over the age of 15 to the Self-Defense Force and engage in a war with China. Let's make a great Japan.

25. Yeah let's talk about the first responders and and the fire department and the police wait for the even greater number of nurses and doctors who didn't get the jab either

26. Senile, demonic illegitimate Biden and the Democrats know they will not win in the next two federal elections, so they are seeking to employ burn down the country, and "poison the well" strategy. They hate America and Americans.

27. you voted for Biden now you get to live with all the b***** that goes

28. People will end up dying directly because of Biden's mandates

29. Covid|9 is growing and permanently stay at human body's T-Cell then cause it malfunction to replicate, destroy and spread even you have fully recovered or fully vaccinated. Currently vaccine is incompetent due to vaccine maker adjust to be safe, so the victims rate is drop after vaccination. Litigation is applicable now after politicians fully approve the vaccine. This is great liberty status evolution. A lot of people having long term serious reaction even death in vaccination before, and the politicians still do not want to tell the truth._120

30. Atlanta pays them $12/$13 an hour.
    And the cheapest house in Atlanta is $600k.
    Let them work from home and they will work…

31. $15 per hour!!!! You answer your own phone.

32. The city I live in released a letter to citizens that they are not answering certain emergency calls. We lost 40% of our police department due to defunding, demonizing, and vaccine mandates.

33. Mandates causing shortages in all those essential workers but MSM tells us it is "burnout"

34. Maybe we wouldn’t have shortages if they weren’t asking people to work 12 hour shifts for $12 an hour lol

35. Sleepy China Joe and the idiot Democrats doing a fantastic job so far👏🏼👏🏼👏🏼

36. When it comes to the world of investing, most people don't know where to start. Fortunately, great investors of the past and present can provide us with guidance.

37. 🤣🤣🤣

38. Considering how badly they botch nearly everything anyway… Who cares?! They're frigg'n useless.

39. INCREASE THEIR SALARIES

    YOULL HAVE TOO MANY APPLICANTS

    SOLVED

40. This is what they want!! Complete chaos!! It's not covid you dummies! It's the ridiculous mandates!!!

41. Shortage of everything 700k people died retirement etc can we acknowledge we have labor shortages in all areas

42. Who cares about your kid's.

43. I blame the idiot 45 Donald Trump for not locking down at the very beginning now you have another creepy old white man trying to fix it. Let's go Brandon.

44. Bidens America

45. Thanks Joe, that’s what happens when you force people to take vaccines! LETS GO BRANDON

46. 😂😂😂

47. Pay more or use robots

48. it's 2021 and about time that AI is used for most emergency calls… for example, is a human 911 dispatcher really necessary if the caller required an ambulance immediately for a life and death situation?(as long as he/she can provide an exact address and age, sex or other medical conditions of the patient)

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