Parts Fraud! NOT what we ordered! Chrysler 3.6 Pentastar V6

43 thoughts on “Parts Fraud! NOT what we ordered! Chrysler 3.6 Pentastar V6”

1. "Now I know you're gonna ask 'what about my hose clamp tool?' Um, I broke it. I was improperly using it and I snapped off one of the ends." — So does that mean everything is NOT a hammer???

2. great invention oil cooler by brain dead people who dont make things to last or right. and where they put the junk cooler is nuts.

3. My guess is most of the oil coolers need to be replaced because people over tighten the cap.

   A parts customer may have switched the original and returned the cheaper unit

4. Some things I learned from having to do this. You do not need to take off the EGR. Just loosen the top hose clamp and when the manifold is loose you can just pull it right off of the EGR hose. I would suggest taking the EGR off after you get the manifold off for cleaning, but it makes removal easy. You also don't need to disconnect the coils, but it will give you a little more wiggle room with the fuel rails.

5. I bet the leak detection pump is the culprit. That little white module on the vapor canister.

6. You would never work on my car..

7. I've seen that exact parts situation when I was in IT. Someone would buy the cheap part AND the expensive part. They'd take the expensive part and use it and then put the cheap part in the expensive part box and return it claiming it doesn't work or it doesn't fit. Then they get a full refund on the expensive part and only pay the cheap part price. The cheap part is left in the expensive part box and resold to some sucker who doesn't know the difference. This is why when we sold components we would serialize them and link them to the sale so if/when they were returned the actual parts were fully trackable back tot he original sale. Moral of the story? People suck.

8. I was removing this EGR hose today for checking the coolant leakage and it's really pain in the ass.

9. Don't factory manuals have component removal instructions in them anymore?

10. And how many miles is this part good for.

11. Let it be known that any type of fraud, theft or underhanded acts will eventually wind up costing everyone even those who played no part in this fraudulent activity, my mother raised six children and at an early age she taught us the value of working, she looked harshly on any kind of crime let alone theft, if you are in need of anything go get yourself a job.

12. Could have been an honest mistake. Whomever was on the job packing those things was high on whatever and had something else on their mind. It's not always a good idea to always think someone was intentionally ripping you off.

13. 18 ft/lbs people! That is how tight to put the filter cap back on. I never remove it cold and NEVER tighten past 18 ft/lbs! I know the plastic design sucks but I've seen so many videos of people cranking these back on. The oil drain bolt is only 20 ft/lbs. People screw those back in like they're freaking head bolts.

14. 5 hour job. haha. you mean 1 hour job 4 hour break

15. The amount of times Eric says “that’ll be fun doing it in the car” during a tear down and to then see you actually doing it………Lawd 😮😮

16. Seriously Ray, how hard would it be to remove the fenders on this mess. I will never buy a Chrysler product after seeing all your videos. I really do not know how you do it. I watch Dave’s auto out in Utah. They actually remove the body bolts and raise them on the lift. Love your work. Impressive.

17. Of course you are doing it wrong it’s a Chrysler

18. i was eating cereal when he said the money shot and i almost choked on said cereal as i burst out laughing thanks ray lol

19. its a common failure point beside this,this,this and that oh and that over there lmao i bet the real fun begins when putting it all back together

20. I will never understand why an engine manufacturer put a oil cooler INSIDE major components of an engine… creating a "HEAT" trap?(thats nuts) … most other vehicles that NEED an engine oil cooler simply have a small mini radiator at the Main engine cooler(water radiator) at the front of a vehicle… which makes sense for heat dissipation and simplicity of design also.

21. not only autoparts switcharoo but tools too. Bought Milwaukee tools from big box retailer when I opened it had old used beat up Milwaukee tubing cutter in it.

22. don't you just love the way these engineers designs these engines that they never have to work on.

23. Never heard anyone whine so much about doing the job they get paid for, Crying about Pentastar's that are in about everything and Rarely have a problem except for Chevy and ford people like you that Won't except that horrible problems the 5.3l, 5.4L and every 4 cyl and 6 cyl ford and Chevy that are Total garbage, How about those Knock sensors you have to take intake off of and 5 hours later. How about those GM 3.6's NO COMMENT????!!

24. You know what would be cool for merchandise on the site, those blue pocket magnetic screwdrivers with the logo of the shop on it, hell I love my pocket magnetic screwdrivers, I'd buy ten of them if you did, and they gotta be blue, because it's blue, so you know it's good haha

25. I just finished watching this and I saw a short from Dorman where they were advertising all the upgrades they make for this Penstar engine. It looked pretty fantastic. Check it out!

26. The 3.6 is w/o a doubt the worst POS ever to be foisted on the american public

27. Ray Ray I just want you to know I work at Dorman and our Quality Director has taken this video as a case study to all of our customers to watch for fraudulent returns of Non-Dorman parts. Thank you!

28. sure enough mine cracked and cost 1200$ to replace with an aluminum part hopefully it will last
    my flex plate also cracked 1400$ later. 2014 caravan with 3.6 pentastar e85

29. Seeing this video I no longer interested to buy Pacifica. Good buy Chrysler for me, that is for sure. L use to like old Chryslers, but not new once. Too complicated. This job is at List $1,000 to change part costing $20. Matter of facts I will never buy new vehicle as long I live. I am already frastrated watching this video.

30. Had to replace the one on my Challenger last year. I could not believe it was plastic. The one I have now is aluminum because I wasn't doing that job twice.

31. I would definitely have bits and screws leftover.

32. What happend with Troy?

33. Remember when all you had to take off the intake manifold was the carburetor?

34. I’ve done so many of these damn things now I could do them blindfolded

35. I love the Hard Rock and Heavy Metal Music that you are listening to while working in the shop my go to music of choice

36. what is wrong with automotive engineers? Have they no real world experience? do they actually drive an automobile? Could it be any more difficult to change an oil cooler? as always very good video.and i agree with others this engine should be avoided in a used car buying scenario.

37. Used to work for NavFac San Diego working on Government Vehicles used to get parts like that all the time and then be blamed for swapping parts that’s a load of 🐂 shit

38. the VW Routan MY 2009 – 2014 was 'badge engineered' Dodge Caravan / Chrysler Town & Country. The 3.6 PentaStar engine was used 2011 – 2014.

    So its like the Pontiac GTO (2004 – 2006) it was a Holden Monaro that had a Pontiac styled front end and badging but was built by Holden

39. Modern auto manufacturers don't leave any room in engine compartment…

40. Great content such a frustrating design Ray, I have a Opel insignia 2 ltr diesel my oil filter housing looks similar 🙈. Always a pleasure to watch your videos 👍👍👌

41. 5 hours? Lol I know you are inflating labor hours. Pays 3 hours max, pretty sure book time is like 2.5 hours. Ill give you 30 minutes to bleed cooling system.

42. 14:30

    The easier way to do this is AVOID CHRYSLERS😂😂😂😂😂

43. Once you got this all sorted out, one all things have been fixed, once the vehicle is moved to the parking lot to await customer pick up, something else will break, after all, that is the Chrysler/Fiatt/Dodge way. I admire how you keep at it no matter what.

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