I have a business that had a QNAP NAS box with all their files DIE. No power, no lights, nothing…
Here was the breakdown of their entire disaster.
Rsync Tutorial Video Link: https://youtu.be/OEfboN-Nb2s .
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Thanks for confirming sticking to Truenas is the right way to go.
Do you follow the "2 local backup – 1 cloud backup" rule on your home network, or do you rock more than that? Btw, this video was scary just watching. Keep up the great work!
Video is great, butterflies…. people who never experienced what sense are not real sysadmins.
Please don’t be offended, I just trying to understand why….
I just wonder, why people chose something like QNAP as main storage (as backup they probable great), they usually underpowered, low memory, proprietary solutions, even if they have some expendability or ability to use extra packages or software, they not cheap by any means, so why, if you can build something better by yourself? I understand convenience factor, but what’s all about it, nothing else.
I had a bad experience with QNAP. Cost me dearly. HDD are dead.
What are you going to use instead of QNAP?
@Chris Titus Tech "The future is no QNAP!". What is the future going to be?
Thanks for this video.
I had a 2 bay Synology NAS. Only one WD Red 4TB drive in it with a TON of movies, plus my music and documents, etc. I figured I should have an external hard drive and backup everything to it from the NAS. I plugged it into the USB 3.0 port and it was doing something with the new drive, for like 20 minutes. So the whole NAS was frozen up at this point, noting at all was responding. Unplugged the USB hard drive (WD My Pasport), but it was still frozen so I had to do a hard power off. The drive inside never came back. I did have the NAS itself come back on, but my DATA was gone. I gave it to a friend who is a Sys Admin, who gave it to another guy who knows more about Linux and data recovery, but noting.
Months and months of taking my DVD's and Blue Rays and converting them to .mp4's were gone, and no idea why that USB hard disk that I bought TO BACKUP everything had that happen.
So QNAP took a DirtNAP?
If you were to repair the hardware (resistor fix) and put back the drives, would that work our for you?
QNAP has accumulated too many security and data reliability failures over the years I have been using their NAS boxes for me to ever again buy one of their devices.
On top of my personal experience, as the Mod for the QNAP Unofficial Discord group, I see many reports of others having similar issues when attempting to transfer to new devices, restore lost data, or just increase the size of an existing data store.
A couple weeks ago, the company decided that a full QTS version change should be pushed to the "Recommended Update" branch, forcing many users to experience down time and even data loss because of the unexpected system update and reboot. Just the most recent in a list of questionable decisions by this company many of us trusted to provide reliable devices for important data storage.
Thank you for the synopsis and lessons learned!
I had the exact same thing back in 2018 with my 2 Bay Qnap Nas. It just did not boot after an update. Talked with their support for hours. They said it was completely my fault, because I just a WD Blue and not a WD Red. They tried to recover all my data, but failed. Thats why you never format in Raw…. Took me weeks to get my data back, 3 TB worth of photos, videos and music completely mixed up and renamed. Sold that damn thing after that and I've learned my lesson… Atleast I made like 50 Bucks, because I bought it cheaper….
SCARY! Glad you were very successful in restoration. My worst nightmare. Thank you for the video!! 😊👍
So everything went fine, but it somehow led to the title "All the data is GONE!". Come on…
A not bald-bald guy once said "Proprietary garbage". Dunno. I payed my garbage tax the 15th
The title says all the data is gone but at the end of the video, you said you got it all back? So Clickbaite?
Another tech tuber who doesn't understand basic data security, first LinusTechTips… I mean come on, a HARDDISKDRIVE… As long term storage system and productions system…. You guys deserve the loss
ffs u should know better any pos like qnap are never to be trusted EVER
The failure here is using QNAP in an enterprise setting. It’s a play at home device. Also not identifying RPO and RTO and putting in appropriate solution to meet those objectives. ZFS solves a lot of RAID nightmares, not reliant on specific RAID cards, good range of mirroring/striping options, checksummed data and very very recoverable from deliberate and accidental mistakes.
This is the second QNap that has failed from a channel i watch. Daniel from Ashville lost all his you tube content i think it was 2 weeks of video. That system cost £20k.
#1 failure is not having a backup.
Repeat after me:
RAID IS NOT A BACKUP.
Therefore; ANY and EVERY solution that uses RAID of SOME kind, shape, or form is NOT a backup.
If you are running a business, there is little to no reason why you aren't running LTO-8 tape backups in a grandfather-father-son topology as an ACTUAL backup solution.
I use LTO-8 tape backup at home.
Did you read the manual for the new box before using it? That could have warned you about the change of drive bays.
It makes me crinch when businesses are relying on a single premade NAS. They often think they are safe with a RAID setup but forget that the device can fail. I can see the appeal for these machines as people don't want to spend the time beeing an IT engineer but focus on their own jobs. But really if buying premade you need at least 2 that synchronize with eachother.
I wouldn't use a QNAP if QNAP paid me. Yet another organisation putting profits before people.
I always use Linux to recover the data, using USB SATA adapters, and USB hub. At which point critical data is moved to external storage. Then it doesn't matter what happens to the disks. Simply allow the Nas to setup new.
That's why I have x3 same model, same everything QNAP (and one is based on the other side of Atlantic) happily chugging along (eating everything + backup) from other two every 24h.
Unraid .. you can use PC Hardware and can rebuy them at any given time. PSU fails. Get a new. Mobo fails. Get a new. Synology and QNAP fails, the thing usually bricks.
That’s why my choice was a unRaid server. You can throw every mainboard you have spare in it and it’s running again.
Does QNAP not keep track of serial numbers, UUIDs or some other static part of the drive to keep track of which drive is which? That seems like it would be better than depending on which bay the drives are in. I'm mainly just used to working with Linux software RAID on my home server and it keeps track of disks via their Unix/Linux UUID so it doesn't really matter which SATA port the drives are connected to.
I'm sure your aware of freenas/truenas I already said another person mentioning it. You can take your drives in any order and put them on a new system and get automatic detection. So, basically a MS Storage Space that doesn't corrupt when you look at is wrong. The limitation is you have to have same size drives per drive pool.
My IT instructor actually worked in a hospital before coming to teach us in the vocational school and he said they always had at least one of every network device and server. If they had 20x 1921 Cisco Routers, they would have 10 extra in the back, if they have a Dell 710 server with (insert any hardware), they would have another, maybe two back up hardware. He said, even though it was unlikely they would need that many, lives are on line in these places and some cannot wait a day or two, or sometimes even hours for a new switch, server, router to come. So they would always have extras on and off site in another building.
What's the use going with a company like QNAP if they can't get you out of situations like this when you need them. This is why I want to build my own.
Well if QNAP doesn't provide a way to deal with these types of issues, then it doesn't make sense to keep using them. That's just bad support. "Sorry, your device isn't new enough and your data is toast", that's just not right.