Posted in SPJ Technology

Some OnePlus 5 units reboot when dialing 911: ***Update Below***

   April 28, 2021  38 Comments on Some OnePlus 5 units reboot when dialing 911: ***Update Below***

***UPDATE*** OnePlus has issued a statement and is about to roll out a patch. Read more in the full article: http://bit.ly/2uF39MP

Jayce talks about the OnePlus 5 911 emergency calling issues.

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38 thoughts on “Some OnePlus 5 units reboot when dialing 911: ***Update Below***”

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  5. guys I really need your. I'm wanna buy a new phone but I'm confused between the galaxy a5 2017 and the oneplus 5. I need you guys to compare in depth.

  7. I'm really getting pissed off with telling people who haven't researched this properly:

    IT'S NOT JUST THE ONEPLUS 5 THAT IS DOING THIS, IT'S OTHER ANDROID PHONES TOO, IT'S DUE TO GOOGLE'S RECENT UPDATE TO THE DIALER.

    From PHANDROID (and other sites who actually did some research before posting kneejerk articles):

    Yesterday we reported on an issue surrounding the OnePlus 5 that seemed to showcase some devices being unable to make an emergency call without rebooting. We linked a Facebook video of the user who discovered the problem with his device and posted it on reddit, but since the community has had a chance to discuss the issue, it’s becoming more and more obvious that it isn’t exclusive to OnePlus 5.

    Lots of people posted in the thread to let others know that they were also experiencing failure with devices that couldn’t make emergency calls. Admittedly this is anecdotal evidence, but some of the affected devices include:

    All ASUS Zenfone 3 variants
    Samsung Galaxy S7 Edge
    Samsung Galaxy S5
    Sony Xperia Z3
    LG G3

    OnePlus is the only manufacturer who has, not only acknowledged this as an issue but has already pushed out an update to fix it, so, instead of criticizing them, you should be praising their response.

  22. This is a fault that just can't be tested by the consumer. And if you don't test, well then it might be to late when you actually have to "dial for real". This is bad….. these phones should be issued free of charge to people that continuously waste emergency services time.

  23. Honestly, I don't see how people would want to buy a OnePlus flagship next year. They'll have to have a solid two good years of flagships before I would even consider them.

  24. well wtf did everyone expect? Its a cheap Chinese OEM who slap together parts, with minimal QA testing and they rush their phones to the market. OP has shown to be getting greedier and they will do anything to sell units fast. No after sales service and pathetic.

  29. OxygenOS 4.5.6 is out with a fix for this bug. Shouldn't have occurred in the first place, but it's good that it was fixed quickly.

  30. Oneplus has already made ota update to fix this. So props for oneplus. Let's see if Samsung does same with s7 (user on reddit reported same problem on s7).

  37. So in a fire, when you experience this issue you probably won't report it to the support email. You probably wouldn't do anything after burning… This is a BIG issue, OnePlus, for such a great phone :/

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